Book An Appointment or Home Visit

Coronavirus/COVID-19: latest information and advice

You are advised to stay at home (isolate), regardless of your travel history or contact with confirmed cases, if you or if anyone else in your household has:

  1. A new continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  2. High temperature – this means you feel hot to touch on your chest or back
  3. A loss of, or change in, your normal sense of taste or smell (anosmia)

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, call your doctor at The Walcote Practice or use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999.

Please click here for Government guidance about how to carry out and end isolation either individually or as a household. Please click here for Public Health England information on the coronavirus outbreak.

Whilst you are in isolation, The Walcote Practice is able to provide video/telephone consultations should you have further questions or concerns about possible coronavirus infection or regarding any other aspect of your health. We are also able to offer remote private testing for coronavirus/ COVID-19 in certain circumstances, including both direct viral PCR during symptomatic infection and IgG antibody testing to determine immunity.

The Walcote Practice is proud to offer consultations in person, by video or by telephone for as long as you require. Consultations of 20 minutes or 30 minutes may be booked, or please reserve a double slot if you wish to book a longer consultation. Please always reserve 30 minutes for a first consultation.

walcott practice reception team

Book Your Next Appointment or Home Visit

To make your next appointment with The Walcote Practice, please:

  • Call reception on 01962 828715 between 9am and 5pm Monday to Friday

  • Visit Southgate Chambers in person. Please click here for directions.

Please click on the following links for further information:

We wish to make our services accessible to everyone, so please inform us of any particular needs you may have at the time of booking your appointment (such as communication, accessible information or other needs). We will do our best to accommodate these. Also, please note that a parent or guardian must accompany children under the age of 16 for a consultation.

We are able to send appointment reminders via text message at your request.

Clinic times

For your convenience, we offer appointments both within and outside of standard working hours. These include early morning, late evening and Saturday morning appointments.

Urgent Appointments

To book an urgent appointment or to arrange an urgent home visit, please phone reception on 01962 828715 before 10am and state that your condition is urgent. The receptionist will ask one of our doctors to call you back.

Home Visits

We are able to provide home visits to people living within a 20 minute drive of Winchester city centre. Our GPs are also able to visit further afield, even on a same day basis, but please phone or email in advance for an individual quote. To arrange a home visit, please call reception on 01962 828715. A doctor will call you back to confirm. Please ring before 10am and let us know if your condition is urgent.

If you require certain family members etc to be present when we visit, please arrange this ahead of time.

Video Consultations

The Walcote Practice is able to provide video consultations to new and existing patients. New patients will be asked to complete and return a registration form prior to the first video consultation. Please choose a quiet area in your home/building to ensure that you can hear the doctor clearly and that you are not overheard by anyone nearby as this will help to maintain confidentiality.

GP Advice Calls

Patients who are registered with The Walcote Practice can request to speak to a Private GP during normal working hours by calling reception on 01962 828715 and requesting the GP to call back. The GP will aim to call back as soon as possible and by 5pm on the same day at the latest.

The Walcote Practice also offers telephone consultations to new patients. Such patients will be requested to complete and return a registration form prior to their first telephone consultation.

Cancellations

Please make sure to cancel any appointments which you no longer need to keep, or are unable to attend, as soon as possible. Please note that we reserve the right to charge for appointments changed or cancelled without 48 hours advance notice.

Repeat Prescriptions

If you wish to order a repeat prescription, please call reception on 01962 828715 or email info@thewalcotepractice.co.uk. When emailing a repeat prescription request, please include the following information:

  • Your full name
  • Date of birth
  • Address
  • Name of each medication along with dose and duration

Please also state whether you wish to collect the prescription or if you would like it to be posted out to you first class. The doctor may need to see you or speak with you before issuing the prescription. Please allow 1-2 working days to process prescription requests.

Registration Forms

If you are visiting The Walcote Practice for the first time, you will be asked to fill in a short registration form before your appointment. This is to help us become familiar with your medical history so that we can give you the best medical care.

Please arrive 10 minutes before your appointment time to complete the form. Alternatively you may print off and fill in the appropriate form below, and bring it with you to your appointment. Please note that it is not compulsory for you to complete this form if you would prefer not to.


Disabled Access

Please note that, as The Walcote Practice is housed in a Grade II listed building, access is via six steps from street level. We regret  there are no available disabled toilet facilities. However, we are committed to making The Walcote Practice accessible to as many people as possible. We are able to visit you at home at little extra cost (including for an Annual Health Check) if your condition means you cannot attend The Walcote Practice in person.

Out of Hours Service

For your convenience, The Walcote Practice is open on selected Bank Holidays. Please contact reception for details on 01962 828715.

We do not currently provide a full 24 hour GP service. For this reason, we encourage you to stay registered with your NHS GP so that you are able to access GP care during all other periods.

To access the GP Out of Hours Service, please contact NHS 111 by dialling 111.

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