Provide Your Feedback

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We strive to make all aspects of The Walcote Practice outstanding. We focus on providing a high standard of care and convenience to all our clients and we are continually working to improve our service. Your feedback is valued and will be used to enhance our client experience.

Testimonials

Our potential patients will be interested to learn of your experience with The Walcote Practice. We would be grateful if you could please take a few minutes to submit a testimonial by clicking here.

Feedback

Your views on The Walcote Practice are very important and we welcome any feedback you may have. Your suggestions are appreciated and we always act on useful comments as to how to improve our service. To provide your feedback please click here.

Complaints

We very much hope that you do not have cause to complain. If however you are dissatisfied with any of our services, or have any complaints that you wish to be addressed, then please do let us know sooner rather than later so that we may address your concerns swiftly. All complaints will be dealt with respectfully and without prejudice. Please find our ‘Complaints, Suggestions and Compliments’ form here, and our Complaints Procedure here.

Virtual Patient Participation Group

We love to hear from patients – it is very important to get your opinions on the services we provide. We have set up a virtual Patient Participation Group (vPPG) and would like to involve a broad spectrum of our patients.

By providing your email address, we can add you to our contact list. We will contact you by email every now and again to ask you a question or two, e.g. about the practice and how we are doing. This will help us to identify any areas for improvement.

Your contact details will only be used for this purpose and will not be shared with other members of the group (there are no interactions required with group members). We will certainly not bombard you and you can request to be removed at any time.

To help shape the services offered by The Walcote Practice, please complete our joining form here.

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