Patient Folder Content

At each of The Walcote Practice surgeries, we have created a Patient Folder full of useful information to assist you with your visit. You may wish to view the contents of this folder either before, during or between visits.

Please see below the list of documents contained within our Patient Folders – you are able to click on any item to view the details. Should you have any further queries, please do not hesitate to call us on 01962 828715 and our reception team will be pleased to assist.

• Help Us to Shape The Walcote Practice
• Free On-Site Parking
• Anti Bribery
• Carers Notice
• Chaperone Notice
• Chaperone Policy & Procedure
• Complaints
• Complaints Procedure
• Complaints Form
• Suggestions & Compliments Form
• Consent Notice
• CCTV Notice – Main Surgery
• Ebola Notice
• Environmental Statement
• Failure to Attend Your Appointment
• Fair Access, Diversity & Inclusion Statement
• Fair Processing Notice Summary – Main Surgery
• Fair Processing Notice Summary – Branch Surgery
• Help Us to Best Communicate With You
• How to Report a Hate Crime
• Information for Young People
• Medical Records & Confidentiality
• Modern Slavery Notice
• Patient Responsibilities
• Private Conversations
• Quality at The Walcote Practice
• Subject Access Requests
• Subject Access Request Letter Template
• Virtual Patient Participation Group Joining Form
• We Value Your Input

Please note that we have a selection of additional useful documents, including Easy Read Patient Leaflets, available to view here.