Privacy Policy

Privacy & Cookies Policy

What is this Privacy Policy for?

This privacy policy is for this website www.thewalcotepractice.co.uk operated by Walcote Health Limited and governs the privacy of those who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Further, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to improve the user’s experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

A cookie is a small file that is automatically sent by an Internet server and which installs itself on the hard disk of the user’s computer. Cookies track, save and store information about the user’s interactions and usage of the website. Any information held about your use of the website is stored securely.

By using this website, you consent to our use of cookies. This allows the website, through its server, to provide the users with a tailored experience within this website. You are advised that if you wish to deny the use and saving of cookies from this website onto your computer’s hard drive, you should take necessary steps within your web browser’s security settings to block all cookies from this website.

We use cookies to enable you to move around the site or to provide certain basic features; to enhance the functionality of the website by storing your preferences; to help us to improve the performance of our website and to provide you with a better user experience. We do not use individual information for commercial purposes nor do we share this information with any other organisation.

This website uses tracking software to monitor its visitors to better understand how they use it. This software collects and analyses the information automatically to help us improve our site. The software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the services they offer or to assist you in answering any questions or queries you may have submitted about the services. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material.

Your details are not passed on to any third parties.

External Links

Although this website only includes external links which the owners believe in good faith to be safe and relevant, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate or engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email to arrange an appointment. For your own medical safety and privacy, please do not include any personal medical information or queries in an email – these will be discussed at the time of the appointment.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Full Privacy Policy

Please click here to read Walcote Health Ltd’s Privacy Policy in full.