Client Reviews and Testimonials
We would very much appreciate your thoughts on our service. If you would like to leave a testimonial or provide feedback, please click here or post a Google Review. Thank you.
We strive to make all aspects of The Walcote Practice outstanding. We focus on providing a high standard of care and convenience to all our clients and we are continually working to improve our service.
We are delighted to have received the following client reviews and testimonials. Where names have not been stated, this is at the client’s request.
“Thank goodness we have The Walcote Practice. My doctor has given me the very best of care and advice through difficult times..”
J.M, November 2024 – Google Review
“We have been to the Walcote since 2018. Dr. Hillier is incredibly knowledgeable and approachable, we can ask him any of our concerns questions. He is not only a skilled professional but also compassionate. We felt genuinely cared for during our visit.
J.B, November 2024 – Google Review
The entire team at the Walcote is friendly and efficient. We feel confident that we are in the good hands.”
“Extremely smooth service from the ladies at reception to the consulting room, highly recommend!”
T.S, November 2024 – Google Review
“Always had First class service. Results are quickly relayed and he is always very thorough and professional. I Highly recommend the Walcote Practice……. I would never use anywhere else.”
M.V, November 2024 – Google Review
“My family and I have been patients at the Walcote Practice for many years. Great care, kindness and expertise from everyone. The support Team is terrific, too – helpful and nice – they even laugh at my jokes!
Nic Hillier is the best doctor I have ever had – thorough, thoughtful, kind, caring and has a terrific sense of humour. Better still, he is a great doctor. I trust him completely.
Appointments are easy – one quick phone call and always on the same day if needed or even just worried. The cost is minimal, and the patient care and follow-up is perfect.
I hope that Dr Hillier will be our forever doctor.”
V.H, November 2024 – Google Review
“A first class medical practice with a friendly and helpful support team. We have been patients of Doctor Nic for many years and his advice and guidance has given us reassurance and the ability to be confident of our medical health.”
G.F, October 2024 – Google Review
“The Walcote Practice is very professional, efficient and provides a quality and caring service. I recently needed to see a GP, they provided an appointment on the day, and provided immediate communication and follow up upon receiving distressing test results for ovarian cancer. The GP ensured I could get in to see the best specialist in Hampshire immediately to start a path towards recovery. The GP even followed up a few weeks later to see how I was doing. Quality care. Highly recommend.”
J.H, October 2024 – Google Review
“The practice from start to finish is 5* . The Dr.s here are amazing! I haven’t managed a NHS appointment in years so not sure what we would have done without this fantastic team! Thank you”
S.W, October 2024 – Google Review
“I was really impressed and grateful for the treatment provided by the Walcote Practice, from the initial enquiry and the treatment provided by the doctor. Many thanks”
A.B, September 2024 – Google Review
“Lovely reception staff, Dr Hillier has a wonderful “bedside manner”. Excellent value for money. 10/10 all round. Highly recommended.”
C.O’C, September 2024 – Google Review
“A delight from friendly and efficient booking & reception through to an informed and comprehensive annual health check.”
G.D, September 2024 – Google Review
“An excellent general practitioner with a well-honed ‘bedside manner’ and a depth of knowledge that leaves the patient reassured.”
T., September 2024 – Google Review
“Thank you for your email and very kind, helpful and compassionate way of assessing myself and my daughter today. It was really appreciated and my daughter has told Her Mummy how very kind you are. Its a breath of fresh air to meet someone who is so helpful and passionate about helping. Thank you.”
J.B., September 2024 – Thank you letter
“An excellent practice, with wonderful expertise, where patients enjoy prompt, comprehensive and caring treatment. “
B.H, September 2024 – Google Review
“This was my second visit to the Walcote Practice. On both occasions I have been highly impressed with all staff and the facilities available. The atmosphere is welcoming, and I was dealt with in a highly professional and friendly manner. I would recommend the Walcote Practice to anyone in need of the services they offer. “
L.P, September 2024 – Google Review
“My family and I owe so much to our GP at The Walcote Practice – he is extremely empathetic, listens to his patients and has shown us so much kindness. We are all sincerely grateful to him and the staff at the Walcote Practice. “
T.C, July 2024 – Google Review
“I have been seeing my GP at The Walcote Practice for a considerable number of years and the attention and care given to his patients is the best! He has diagnosed potential issues with my health at very early stages and as such I am very grateful to him. My family and I could not wish for a better practitioner, absolutely fantastic!. “
K.L, July 2024 – Google Review
“I was given straight-forward and skilled treatment which effectively solved issues. The service is also friendly and easy to reach in case of any further need to use it. I would recommend the Walcote Practice to people with persistent and minor issues with their health looking to quickly solve them while receiving insight in to how to prevent further problems. “
D.P, June 2024 – Website Testimonial
“Very informative. It is a very friendly practice, and one is easily able to get an appointment!!”
E.E, June 2024 – Website Testimonial
“Very welcoming and professional. An excellent doctor supporting my family with both physical and mental health issues. We always get an appointment promptly and the results of their care have been great, we all feel at ease sharing our health concerns.”
June 2024 – Website Testimonial
“My family and I have used the Walcote Practice for a number of years now and have always received exemplary service. They are welcoming, friendly and Professional in every aspect. I would recommend the Walcote Practice to anyone who needs medical advice without hesitation. My whole family have used their services and will continue to do so.
Every member of the Walcote Team does a fantastic job and I would like to thank them all.”
S.S, June 2024 – Website Testimonial
“I have been a very satisfied patient of the Walcote Practice for quite a number of years. Any problems I have developed over the years have been swiftly dealt with in a kind and compassionate manner. The Practice is run to the highest professional standards from the very helpful receptionists to the individual doctors. I am very happy to recommend the Walcote Practice to you.”
P.F, June 2024 – Google Review
“Excellent service, very efficient, friendly and professional. Only very slight criticism would be that the entrance and waiting areas are not as one would expect for a practice of this quality.”
J.D, June 2024 – Google Review
“Very professional, punctual and overall a great experience. Clear communication throughout and treated well throughout.”
M.W, May 2024 – Website Testimonial
“Felt listened to. No rushing/ making up time. Felt like doctor wanted to help and cared.”
T.S, March 2024 – Patient Survey Responder
“Thank you to the doctor and the team at Walcote for a really refreshing, considered and kind version of healthcare, which…felt very much like it used to be. When everyone had just a little more time.”
J.R, March 2024 – Thank you letter
“The doctor and the Walcote practice team provide the perfect service – thank you.”
V.H, February 2024 – Patient Survey Responder
“I have been extremely impressed and happy with the excellent first-class care that I have received from the GPs. The reception team have also provided a very professional, friendly service. Many thanks.”
L.T, February 2024 – Patient Survey Responder
“Very good practice – good healthcare service, very friendly.”
Anon, February 2024 – Patient Survey Responder
“I use the Walcote practice for both myself and my child and I am consistently delighted by the quality of care we both receive. Everyone is kind, friendly and professional. I always feel that I have been listened to carefully and have utter faith that the right course of action will be followed. Appointments are always offered promptly. A wonderful doctor’s practice!”
C.B, February 2024 – Patient & Relative Survey Responder
“The consultation was thorough and reassuring in a warm and friendly atmosphere. A very satisfying experience. Thank you.”
K.M, February 2024 – Patient Survey Responder
“I have always felt very well taken care of by all the GPs at the practice. I am grateful that their help is available.”
S.L, February 2024 – Patient Survey Responder
“All very easy, friendly and professional.”
T.B, February 2024 – Patient Survey Responder
“I have always felt very well taken care of by all the GPs at the practice. I am grateful that their help is available.”
S.L, February 2024 – Patient Survey Responder
“Lovely first time experience, lovely receptionist and lovely doctor.”
V.H, February 2024 – Patient Survey Responder
“Very efficient and welcoming.”
M.D, January 2024 – Patient Survey Responder
“I want to thank you and your team for all your support and care. You all at The Walcote have played a major part of helping me through this year and I cannot express my gratitude enough to each member of your excellent team.
I have found the doctor to be so kind; he truly cares about me and my health and my family and feelings and has done all he can to help which means the world to me.
I would highly recommend your surgery to any person. I can say without doubt you are the best Dr’s surgery I have ever been a member of and you provide a truly valuable and excellent service which I think would be impossible to beat. Sincere thanks for your wonderful care and kindness.”
W.B, December 2023 – Thank you letter
“Really appreciate the kindness and professionalism of all staff and Drs involved.”
E.R, November 2023 – Patient Survey Responder
“What can I say…. absolutely perfect experience from start to finish. I phoned in need of an urgent appointment and the receptionist managed to fit me in the same day. I wasn’t sure what to expect. However my appointment with Dr Fowler couldn’t have gone any better, she made me feel at ease and listened to instantly. I really could not recommend her enough.”
S.S, September 2023 – Google Review
“Thank you (Dr Buckley) for your email and kindness when I met you, as I said before I have a bit of a fear in Doctors but you put me at ease. “
P.H, July 2023 – Thank you letter
“Great experience today with our visa medicals, thank you to all concerned for making the process so easy and enjoyable.”
D.F., June 2023 – Thank you letter
“Thank you (Dr Nat) so much for all you did for me, hugely appreciated and I felt so much more secure with your advice, medical care and help.”
S.M, June 2023 – Thank you letter
“Could not have been more helpful.”
M.L, May 2023 – Patient Survey Responder
“Great service from start to finish.”
D.H, April 2023 – Thank you letter
“Thank you (Dr Bowsher) for your time and reassurance today, it was most helpful.”
C.W, April 2023 – Thank you letter
“Thank you for sending my results over and for helping me gain reassurance regarding all of these. My experience with the practice has been so positive and I am so grateful.”
A.E, April 2023 – Thank you letter
“Thank you again for all you and your team do for me each week. I think you are all such lovely kind people and you all treat me with such care and support. I am so grateful to each of you for making me feel very welcome each time I come in to see you all.
Thank you for being such a fantastic caring surgery and I would be lost without you.”
W.B, March 2023 – Thank you letter
“Dr Hillier removed some brown moles from my neck. I am writing to thank him for this quick and very efficient minor op, and to say that my neck healed rapidly with pretty well no trace now. I would recommend him to anyone!”
S.W, March 2023 – Thank you letter
“We had to have a medical for a new job overseas. The Walcote Practice knew exactly what to do, got us in quickly and had our reports and test results ready within days. They also offered us some helpful advice on the results received. Both Drs and reception staff have been excellent, extremely professional and diligent in meeting our needs. Very happy with the service received and would recommend highly. Thank you.”
D.C, September 2022 – Google Review
“Amazing, kind and thoughtful GP. So very impressed. Beautiful manner and extremely professional. Hope you never change”
H.H, August 2022 – Compliments Form
“This is just a note to say thank you for the service. From my initial phone call to your receptionist booking my consultation and the actual consultation itself it was a good experience. The doctor was very reassuring. He took the took the time to explain skin concerns I had in a professional but friendly way.”
R.E, May 2022 – Thank you letter
“I wanted to say a huge, heartfelt thank you for your help yesterday. Each contact I have with the Walcote Practice is always positive. Tina was extremely helpful yesterday, I was struggling to obtain a prescription and within a short amount of time, she had arranged this. Tina, and all the team in reception are exceptional, and so friendly when I’m in for an appointment. I rarely sit to write this type of message, and I wanted you to know that you make such a difference.”
R.W, April 2022 – Thank you letter
“Just a small note to say thank you for all your kind help and support today (Dr Buckley), I’m very grateful. I’ll keep you posted. It was a pleasure to meet you.”
V.S, April 2022 – Thank you letter
“Thank you so much for meeting me for a (fertility) consultation on Tuesday (Dr Nuttall). You were so helpful to me and I have some great tips to be working with here.. “
C.H, April 2022 – Thank you letter
“I am very grateful to you (Dr Buckley) for your kindness and action and will not hesitate to come to the practice again should the need arise. “
P.S, March 2022 – Thank you letter
“Perfect polite and very professional service. Highly recommended. “
B.G, February 2022 – Google Review
“Thank you for the quick, easy and friendly PCR experience! “
G.C, February 2022 – Thank you letter
“Wow how super kind of you to email me (Dr Nuttall). You really are like mine and my mum’s guardian angel! Thank you so much for your reassurance…It was such a refreshing change to be listened to, respected and treated with such kindness – so thank you again…hope to see you again for the follow up and you are a true diamond and great addition to your practice that’s for sure “
R.J, January 2022 – Thank you letter
“We have now moved from Winchester to Wales and have been meaning to write to you to thank you for your help with our daughters…the majority of their health issues are happily behind them…it was such a massive relief to have your help “
C.C, January 2022 – Thank you letter
“Meanwhile, I can’t thank you enough for your speedy support and caring approach. Its been a great experience working with the team at The Walcote for me and my family.”
A.C, December 2021 – Thank you letter
“I would like to express my gratitude for all the help you have provided over the past few months, for the kindness, understanding, and respect you speak to everyone with. I don’t know what I would have done without your surgery recently. I understand and see the amount of work you all have and I just wanted to send my thanks.”
E.P., November 2021 – Thank you letter
“I would also like to express my sincere thanks and gratitude to you (Dr Rachman) for putting me at ease during our consultation and for being so patient and understanding. You are a fantastic doctor and an expert at taking blood.”
C.O., November 2021 – Thank you letter
“I just want to say the biggest thank you for arranging an appointment for me today. I have just had a telephone consultation with Dr Sharon Rachman. She was amazing, not only do I feel completely listened to, not judged & understood, I feel that I will soon be back to good health! Thank you for being there for me! From my initial call to arrange the appointment to your communications via email & then my consultation – it was easy & professional!”
J.C., October 2021 – Thank you letter
“Can you let Nic know that all the effort he put in for my Offshore medical was approved by the Malaysian Authorities and has been endorsed into the company offshore medical. My other UK Colleagues still have not got their medicals back from their doctors to send to Malaysia yet.”
T.S., August 2021 – Thank you letter
“I would like to thank you for the care and attention that you gave to my daughter when we came to see you. You put her at ease and allowed her to feel comfortable talking about a difficult subject for her. Thank you for your thoroughness and excellent advice.“
N.P., July 2021 – Thank you letter
“After trying to contact my NHS practice to help with my continuing fatigue and general feeling below par, I had an appointment with Dr Hillier. He has a fantastic listening style and considers the whole picture, not just treating the symptoms. I’m feeling a lot better, and will be back for a check up very soon. Thank you!.”
R.W., June 2021 – Google Review
“From my Husband, Son and myself- we cannot express how grateful we are to The Walcote Practice. Giving only one of many examples……We all contracted Covid in January of this year 2021. The support, help and advice we received was amazing, I cannot find the words to thank them all. It was a very scary time as two of us ended up in Hospital but during all of this time the Doctors kept in touch. I would not want to go anywhere else to be looked after. Thank you all so much, you do amazing work.
I think The Walcote Practice are the best and the most professional practice I have ever been too, nothing is too much trouble for them. They look after you with such care and compassion
I would recommended The Walcote Practice to everyone and anyone who needs the most wonderful and professional care.
The Walcote Practice have wonderful Doctors who specialise in different areas. One of which is Mental Healthcare. A member of our family was suffering severe depression after the first lock down, he was so unwell and was desperate to find help and support. The care and support he received was amazing.
We can never thank you enough.”
T.W., April 2021 – Website Testimonial
“This is a message to thank you for the superb service in delivering my 2/8 day test package. Such a professional set up and so well organised I am confident I can do my quarantine safely and will emerge Covid-19 free! Travel these days is not to be entertained lightly. 2 hours waiting in queues to enter the country and immense bureaucracy to escape the country you came from, maybe the 10 days quarantine is a good way to get over it all. Your contribution to making it all smoother is much appreciated. Thanks once again.”
P.C., April 2021 – Thank you letter
“Excellent service, highly recommended. I contacted The Walcote Practice, reception staff were extremely helpful. I contact the practice late one evening and Dr Hillier personally emailed me the next morning with a prognosis and an appointment was made for that week. My procedure was completed that day and I must say I was very satisfied. Dr Hillier was very professional and explained every step of the procedure and provided all aftercare information. My follow up appointment was of the same standard. I cannot thank the team enough and would recommend The Walcote Practice every time.”
C.P., March 2021 – Google Reviews
“Having suffered with earache for the last 4 weeks, I visited Dr Hillier who took the course of action of syringing my ear. The relief from the pain was immediate. I only wish I had gone to see him earlier. He’s so professional and kind. Thank you Dr Hillier.”
C.J., March 2021 – Google Reviews
“Excellent surgery. Polite and helpful staff. Extremely competent GPs who clearly care about what they do. I always feel I’m given time and attention at Walcote.”
T.W., February 2021 – Google Reviews
“Exceptional service and quality.”
O.R., January 2021 – Google Reviews
“Honestly the best decision I could’ve made was to go to these guys. Within one visit my mind was set at rest, and I am extremely grateful for everything they have done for me! I wasn’t treated as a number or a way for financial gain, but as a genuine person who needs help, and even if I wanted to I could not pick any faults in the service and professionalism. Kind, friendly and extremely honest. If I could give more than 5 stars I would! Would recommend over and over. Couldn’t be more happy with the service!”
M.C., January 2021 – Google Reviews
“A brilliant service with genuine care…always a reassuring experience. Couldn’t recommend The Walcote Practice more. A very knowledgeable and approachable doctor and the receptionists are always friendly and efficient.”
F.B., January 2021 – Google Reviews
“I just wanted to thank you for your very efficient and kind help with the arrangements for my Covid 19 Test earlier today. The extremely rapid supply of my negative Test Certificate barely half an hour after we returned home was much appreciated, as was being able to arrange an appointment so easily on Monday when everywhere else seemed to be in Bank Holiday mode!”
C.D., December 2020 – Thank You Letter
“Can I just say that dealing with you and your team is an absolute delight, brilliantly efficient and a real pleasure. Very easy to complain about things but rarely do we just say thank you for a great service. So thank you”
R.M., November 2020 – Thank You Letter
“Just wanted to say thank you for always being so kind and accommodating! You have helped us instantly and always and we really appreciate that!”
T.F., August 2020 – Thank You Letter
“We were both very pleased with the service and thank you for arranging everything and the seamless experience, including the reception team who were able to provide reassurance when we got in touch shortly before the test worried about turn around times.”
M.S., September 2020 – Thank You Letter
“This surgery has been a lifesaver for our family. The welcome is commendable and the doctor has proved invaluable to our family.”
January 2020 – Patient Survey Responder
“Can’t say enough about how pleased I am with the service.”
January 2020 – Patient Survey Responder
“A really lovely practice. I have seen two doctors and both are really wonderful and kind and understanding.”
January 2020 – Patient Survey Responder
“It takes all the stress out of a GP visit.”
January 2020 – Patient Survey Responder
“Dr Hillier is excellent – very caring and professional. I would definitely recommend The Walcote Practice.”
January 2020 – Patient Survey Responder
“Very friendly, lovely people, doctors and reception.”
January 2020 – Patient Survey Responder
“Lucky to be a patient.”
January 2020 – Patient Survey Responder
“Quick, efficient & the doctor very knowledgeable and trustworthy.”
January 2020 – Patient Survey Responder
“Wonderful service! Highly recommend all the team. Kind, courteous & efficient. Rapid response when you need it and so lovely that the Dr’s have the time to listen to you.”
T.B., November 2019 – Facebook Recommendation
“Thank you very much for all of your help. I’m so grateful for it and for your kind, reassuring manner”
C., October 2019
“I want to thank you so very much for taking such care of me. I nearly cried with relief when you said you could make my health issue better. The difference in just a few days is amazing and I am so grateful…it had been like that over the last 3.5 weeks and I thought it would never be right again. Again a BIG thank you.”
A.R., September 2019 – Thank You Letter
“Each time I have been treated kindly and the doctor is always very understanding and reassuring. It is really refreshing being listened to.”
August 2019 – Patient Survey Responder
“Came strongly recommended and I am very satisfied with this first appointment.”
August 2019 – Patient Survey Responder
“Have always been very satisfied with my treatments in all my visits.”
August 2019 – Patient Survey Responder
“Excellent, approachable and caring. Best doctor I have ever seen.”
August 2019 – Patient Survey Responder
“Good communication. I felt very confident in the doctor’s care.”
August 2019 – Patient Survey Responder
“I am very grateful for all the doctor has done for our family. Reliable, trustworthy and accurate is an understatement. Thank you.”
August 2019 – Patient Survey Responder
“Excellent prompt responses with queries and always willing to help.”
August 2019 – Patient Survey Responder
“Coil fitting is never ‘nice’ but this was the most comfortable experience out of the three I have had. More importantly, the way I was treated in general, by the doctor and the reception staff was excellent and this really helped to make an uncomfortable procedure far more pleasant”
H., August 2019 – Patient Survey
“Thank you. Your support during this and my operation has been above and beyond.”
A.S., July 2019 – Thank You Letter
“I just wanted to say thank you to Dr Rachman for all your effort and concern for me. You have been great and my health issue is getting much better.”
M.S., June 2019 – Thank You Letter
“Thank you so much for everything. Knowing there is nothing serious will help me hugely. Again, thank you so much for the service you offer. I feel incredibly grateful to have found The Walcote Practice.”
D.B., June 2019 – Thank You Letter
“We are so thankful to you for making our visit so light and gentle for our daughter. It is fantastic to know that she is okay. Thank you so much again.”
S.K., May 2019 – Thank You Letter
“Thank you to your lovely lady on the front desk today. She was very sweet when I was feeling very anxious / upset before my appointment.”
L., May 2019 – Thank You Letter
“I came into the Practice last month to see Dr Hillier. He removed a particularly large and unpleasant looking wart from my back, which had been bothering me for some time. I’m just writing now to express my appreciation at the skill and efficiency with which this was achieved. It healed well and is now, three weeks later, scarcely visible. Thank you so much.”
C., April 2019 – Thank You Letter
“You treated me around 2 years ago for an acute onset of neurological symptoms which other doctors chose to ignore. The point of this email is to thank you. The medication you prescribed after the swabs saved my ability to walk. I believe without the medication you prescribed I would not have the use of my legs today. Thank you once again.”
C., April 2019 – Thank You Letter
“Thank you very much Dr Hillier for all your help, I really appreciated it. Also, I’d just like to say how helpful reception always is.”
J.H., April 2019 – Thank You Letter
“Thank you so much for helping with my blood pressure treatment and being so insistent. So good to have a doctor who cares.”
A., March 2019 – Thank You Letter
“I cannot thank the Walcote Practice and Dr Nic enough. Being looked after by the Walcote Practice was magic! A kind and listening ear, an informative diagnosis and a treatment plan that really worked. Highly recommended.”
R.C., March 2019 – Google Reviews
“Thank you for looking after my son and me so well.”
L.C., December 2018 – Thank You Letter
“Thank you so much for all you have done for us.”
A.H., December 2018 – Thank You Letter
“Thanks for all your help.”
J.B., December 2018 – Thank You Letter
“A very big thank you for what you did for me.”
A.B., December 2018 – Thank You Letter
“Many thanks for all your help.”
W.B., December 2018 – Thank You Letter
“All our sincere thanks for your care and kindness. We feel so fortunate to have you looking after us all so expertly.”
J.C., December 2018 – Thank You Letter
“Thank you for all your help.”
M.W., December 2018 – Thank You Letter
“It was quick, efficient and friendly.”
J.W., November 2018 – Facebook Review
“Thanks to Dr Rachman for being so kind and taking the time to explain things to me so thoroughly. It makes such a difference when someone makes you feel comfortable if you are worried about something and also making you feel like they care! Such a lovely doctors to have come to. Many thanks.”
K.B., November 2018 – Thank You Letter
“What an experience! Amazing – I honestly cannot thank you enough. I am so lucky I got to you when I did. You knew immediately what it was and helped me. I keep telling everyone how lucky I was that I came to the Walcote Practice. What an incredible service! Thank you.”
L.F., November 2018 – Thank You Letter
“Great clinic, detailed brief, then all done in 45 mins.”
R, August 2018 – WhatClinic.com
“I’m glad I found The Walcote Practice as I needed treatment a lot quicker than my usual GP could offer. Called up and was seen with 2 days. Dr Hillier was fantastic and really listened to my needs. The practice is fab and has a very relaxing atmosphere. The reception team are also great and should I need to use this practice again I would in a heartbeat. Would highly recommend!”
R.S., June 2018 – Google Reviews
“I cannot thank you enough for helping my son make sense of his medical and inoculation history and advising on what next to do in time for his deadline. Again many many thanks.”
J.H., June 2018 – Thank You Letter
“Thank you so much for your kindness on Friday. My husband & I felt so much better having seen you, knowing that our son had had a thorough check over. You’re offering a great service, and we are very grateful to you.”
B.I., May 2018 – Thank You Letter
“Thank you for helping me earlier in the year and for dealing with all of my questions in a methodical manner. It was really useful to be able to talk everything through with you and a total relief once everything had worked out. Thank you very much for your help.”
A.F., May 2018 – Thank You Letter
“Both my daughter and I are truly grateful to you for removing the tick from her neck. She is quite squeamish and really only wanted you to help! I was also very grateful that you were able to see us so promptly – it made a huge difference to my day.”
M.R., May 2018 – Thank You Letter
“Thank you for today, feel very reassured and relieved. You took the time to explain everything to me as well as listened and gave me a check over. Will take your advice on board. Much appreciated.”
M.B., April 2018 – Thank You Letter
“I’d like to say “thank you” to you all for making me feel at ease on my visit to you last week.”
N.C., April 2018 – Thank You Letter
“I contacted this GP surgery about a specific ‘health check’ and received a reply from the lead doctor within minutes of my email. A booking was then arranged by the friendly staff at the practice, at my convenience. Various tests were carried out then and there and a full report with recommendation was emailed to me the following day. I would definitely recommend using this surgery if you have a health concern and, for peace of mind, want to expedite the process.”
A.M., April 2018 – Google Reviews
“Everything about this practice is really professional. All of the doctors and the reception ladies are always friendly, kind and reassuring. The very best practice I have ever been to – I cannot recommend this practice enough. Wonderful, caring professionals…thank you so much.”
T.W., February 2018 – Via Practice Website
“Lovely place, great staff, very friendly doctor.”
D.P., January 2018 – Google Reviews
“Many thanks for all your care for our family.”
M.F., December 2017 – Thank You Letter
“Thank you for your wonderful service.”
P.R., December 2017 – Thank You Letter
“Thank you so much for all your help.”
A.H., December 2017 – Thank You Letter
“Brilliant practice, my two sons have both been to see Nick requiring urgent stitching on facial wounds – the service is brilliant and Nick is an artist with a needle and thread that minimises scarring. Can’t recommend the practice enough.”
G.L., December 2017 – Facebook Reviews
“Thank you for your help and kindness.”
M.H., December 2017 – Thank You Letter
“I had my ears syringed and the treatment was good.”
R, December 2017 – WhatClinic.com
“I’ve recently has surgery in this practice with Dr Hillier, outstanding care provided in a welcoming environment. All staff were friendly and professional . Dr Hillier took time and effort to explain the procedure and all times remained conscious of my discomfort. After care was easy and returning to the clinic for stitches removal was quick and painless. I would highly recommend.”
J.L., November 2017 – Google Reviews
“I have recently had minor surgery to remove growths and skin tags from my head and neck by Dr Hillier. From the initial consultation I felt re-assured and comfortable. The treatment has been very effective and has renewed my confidence. I would like to thank Dr.Hillier and all of the staff who were friendly and approachable.”
J.J., November 2017 – Google Reviews
“I wanted to thank you so much for the kind and effective treatment you gave my five year old daughter last Saturday for her eyelid lesion. She quickly recovered after we had seen you, and the skin on her eyelid is now completely clear. What a good job you did! Thank you so much for helping – especially when all other avenues I had pursued proved to not be practical or willing to offer a solution. My daughter is very happy and says thank you!”
S.R., September 2017 – Thank You Letter
“Thank you very much for your recent letter with enclosed blood results which are all very reassuring. We are very grateful for all your help.”
W.B., Sept 2017 – Thank You Letter
“I had two benign facial moles excised. The roots of the moles were cut out to prevent them from regrowing. Each excision had about 4 tiny stitches, which were removed after 5 days. The scars are small, neat, and the redness has almost gone after a few days. The initial treatment took about 40 minutes, and the removal of the stitches took about 5 minutes. The clinic is welcoming and the staff are very friendly. The appointment was on schedule, and Dr. Hillier explained the procedure clearly. I would be very happy to use this practice again.”
S.Y., August 2017 – WhatClinic.com
“I just wanted to send a little note to say thank you! Since I was last in your practice, my ears have totally cleared up, as has the psoriasis on my scalp. It has made such an amazing difference to my life! We are all so fortunate to have you as our family doctor.”
J.D., August 2017 – Thank You Letter
“I had a wart near my eye that needed removal. I was made to feel relaxed and calm about the minor procedure. Nice, quick and easy very professional service.”
J., August 2017 – WhatClinic.com
“I recently had a cyst removed from my scalp by Dr Nicholas Hillier, when the waiting list for having it done on the NHS was just too long. From start to finish, the care was exemplary. I was seen and treated the same week, the receptionist was wonderfully patient and accommodating when I was trying to fix an appointment. Dr Hillier took endless care to ensure I didn’t end up with a bald patch on my scalp, and was immensely reassuring. I would wholeheartedly recommend this practice to anyone.”
S.S., August 2017 – Google Reviews
“Removal of lesion very close to the eye. Exceptional, efficient, effective & extremely professional – I will be recommending to others.”
I.C., July 2017 – WhatClinic.com
“Excellent. Really glad to have found the service for a small procedure on my forehead. Would (and have) definitely recommend.”
O.L., July 2017 – Google Reviews
“I was very anxious about having a mole removed especially as it was on my face, but there was no need as Dr Hillier could not have been more kind and reassuring. The removal was painless and the area has healed really quickly.
T.W., July 2017 – Via Practice Website
I found Dr Hillier and his staff to be the most professional I have ever come across. I would never hesitate to have any treatment carried out by Dr Hillier. The quality of care was wonderful, he was really kind, caring and very professional. Thank you also to the two lovely ladies in reception who were so kind, professional and helpful.
The standard of care is so high at The Walcote Practice that I would recommend it to everyone as I feel strongly after my experience that anyone would benefit from seeing Dr Hillier at the clinic. I cannot recommend it highly enough. Thank you.”
“Information, booking and reception processes were very well organised. Surgery environment is comfortable and welcoming, staff were helpful and attentive and the doctor reassuring and professional. The after care service is clear and flexible. Very pleased with the whole experience and would certainly recommend the practice.”
G.B., July 2017 – Facebook Reviews
“Nice place. Very professional and clean. Nice helpful staff. Would recommend. Had wart removal procedure. Quick and effective.”
G.M., July 2017 – Google Reviews
“The doctor was brilliant and really careful and really gentle and really good.”
F.H., aged 5 yrs, June 2017 – Verbal Testimonial
“Friendly and efficient service when I needed my ear syringing quickly before going on holiday. I would recommend Dr Hillier for his professionalism and courtesy.”
J.B., June 2017 – Facebook Reviews
“I am exceptionally impressed with Nic as a doctor and the quality of care provided. I went with a large lipoma on the side of my head, Nic was very clear and reassuring throughout the procedure. It has healed quickly and I fully expect the scar to disappear pretty much all together.
L.R., June 2017 – Google Reviews
I couldn’t recommend the Walcote Practice highly enough.”
“My experience of The Walcote Practice has been ABSOLUTELY BRILLIANT. I had a cyst removed from my forehead that had been there for some years and I was a bit concerned about scarring but was left with hardly anything at all. It was a friendly, quality job. Well done.
D.P., June 2017 – Via Practice Website
I would totally recommend The Walcote Practice to family, friends and everyone. To everyone there, especially my doctor, thanks so much.”
“Thank you for looking after our family so diligently – it is so kind of you.”
N.C., April 2017 – Thank You Letter
“The Walcote Practice saved my life…Dr Nicholas came at about 7.30pm with an ECG machine and then transferred me to hospital with a heart condition. His full care and attention since my heart surgery has been fantastic over the last 10 months and he has been there for me with home visits, clinic appointments, telephone calls and infinite patience.
V.L., April 2017 – Written Testimonial
Dr Hillier’s manner is charming. He is keen, clever and quick to recognise what is wrong – which he does very successfully. During an appointment there is never any feel of ‘hurry’ which is relaxing.
There are also two welcoming, really kind and helpful receptionists. In other words it is a very well run practice and gives the security and peace of mind to all its patients of being ‘there’ for them. That is service excellence in my mind and I always leave feeling uplifted.”
“What a fantastic place! I came to The Walcote Practice to have a large cyst removed from my forehead as it couldn’t be done on the NHS. I also had a facial mole removed. Dr Nicholas Hillier was amazing. I was very nervous and scared but he explained everything that he was doing, and made me feel at ease.
S.G., March 2017 – via practice website
Everything about my experience was positive, and the receptionists were great too. I am extremely happy with my surgery and would highly recommend this wonderful place to anyone wanting something done and who is fed up with waiting on an NHS list, only to be told they can’t do it. Let The Walcote Practice do it – you will not be disappointed.”
“I recently visited the Walcote Practice for a minor surgery and was extremely pleased with the service provided. This is a very welcoming, friendly and efficient practice. There are no waiting times, and the aftercare was included in the price of my procedure. I would recommend this surgery and Dr Nicholas Hillier to anyone wanting to avoid the queues in an NHS surgery and wanting to be cared for properly.”
J.B., March 2017 – Google Reviews
“My wife went to see Dr Hillier with a complaint that many Doctors and tests had failed to resolve but after her first visit and a correct diagnosis she is finally on the mend. Many thanks.”
P.S., Feb 2017 – Facebook Reviews
“At last a GP who is interested in diagnosis! Dr Nicholas Hillier is everything you would want your GP to be: interested, knowledgeable; skilled at diagnostics; easy to talk to, and he always gives helpful information and advice. He also makes good use of the best medical equipment and was able to perform minor surgery for me, safely and effectively, in minutes, for a fraction of the cost and waiting time it would have taken via the NHS or our private medical insurers. I am so grateful to have found the Walcote Practice for my family. I am fully confident in Dr Nicholas’ practice and would recommend him highly.”
N.F., Feb 2017 – Google Reviews
“Having struggled with my NHS GP I decided to visit The Walcote Practice for help with a recurring health issue. Both Dr Nicholas and Dr Stephen have been fantastic! Not only has the cause of the issue been found and I now have a plan moving forward (after years of struggle) but the service has been friendly, kind and not rushed. I’ll be recommending The Walcote Practice to family and friends and will certainly visit again with any future health concerns.”
J.S., Feb 2017 – Google Reviews
“A quick follow-up to the medical earlier this week to thank you very much for the really terrific care. For me, being your patient is not about visits for minor ailments, it is just knowing that if something does go wrong, you are there, available, and that you will always take such great care. In short, you with your team provide a brilliant service – thank you.“
V.H., Feb 2017 – Thank You Letter
“I was diagnosed with a serious illness and Dr Hillier was absolutely invaluable in seeing me through the early days and then subsequently always being on hand to advise me. Whether I had a straightforward or more complex query he was always honest and helpful. Dr Hillier is extremely knowledgeable and professional and, although I still access the NHS, I have peace of mind in knowing that he is there and easily accessible. He really knows me now and I have absolute confidence in his abilities and the excellent quality of his advice. I cannot speak too highly of the service that I have received from the Walcote Practice and I have recommended it to anyone who will listen!”
S.B., Feb 2017 – Google Reviews
“Excellent, friendly service right through from last minute booking possibilities to aftercare. Dr Hillier was extremely reassuring and my 2 year old was completely at ease throughout the appointment. He was also available to offer advice via telephone following the appointment – fantastic service. I wholeheartedly recommend this practice.”
P.W., Feb 2017 – Google Reviews
“Thank you once again for all your patience and thoroughness! It is so refreshing to be treated by a GP who clearly enjoys his job and is able to take the time to look after his patients so very well!”
M.H., January 2017 – Thank You Letter
“I telephoned the practice early on Christmas Eve to ask if there were any appointments to be had. Although clearly closed, Dr Hillier was so kind and caring and made time for me. A true professional who is obviously committed to his job and is a credit to mankind!! Huge thanks.”
S.L., Dec 2016 – Facebook Reviews
“Thank you Dr Hillier for all the infinite medical care you have given me – especially saving me at Easter time – but above all for the uplifting attitude you feed to your patients. I always come out feeling really happy in spite of whatever I’m suffering from!!”
V.L., Dec 2016 – Thank You Letter
“Very good treatment, painless vaccination, good advice, friendly and kind doctor.”
C, Dec 2016 – WhatClinic.com
“Outstanding. I was able to get an appointment quickly, and found Dr Hillier’s diagnosis and advice extremely helpful, not only about the present problem but about the way forward for the future. His exploration of the problem was thorough, his explanation clear, and the whole consultation was conducted in a professional, considerate and informative manner. In a medical world where one can sometimes feel that one is being given only half an ear, this consultation was a great relief, and I cannot thank Dr Hillier enough. I rate the service 10/10 for the prompt response to my urgent request for an appointment, and the efficiency and helpfulness of the service I received. I would recommend The Walcote Practice for the quality of the service.”
A, Dec 2016 – via practice website
“I required a shingles vaccination. This was priced very reasonably and for me was very good value. The clinic rooms are of high quality and well appointed. I would definitely recommend this clinic for similar vaccinations. The whole clinic experience was excellent, the receptionist could not have been more helpful when I telephoned to make an appointment and I was seen even before time by the doctor. He was very thorough, explaining all the issues associated with the vaccination and asked me all the appropriate questions before giving it to me. His manner was charming and one of competence and sensitivity. I would thoroughly recommend both him and this clinic to others.”
G, Nov 2016 – WhatClinic.com
“I visited the practice with my toddler for a Meningitis B vaccine. Dr Nic Hillier made us both feel at ease and answered diligently any queries I had. The whole process from booking the appointment through to receipt of treatment has been excellent.“
H.K., Nov 2016 – Facebook Reviews
“Thank you so much for your help Dr Hillier. I am so happy with my scar because it has healed beautifully and there is no redness at all!”
G.B., Nov 2016 – Thank You Letter
“Needed MMR vaccine in order to start new job. Appointment made quickly and clinic easy to find. Reception staff friendly. Really impressed with Dr Hillier. Very knowledgeable with a great medical background. Highly recommended.”
A., Nov 2016 – WhatClinic.com
“I had been troubled by large lipoma on my arm for years. Numerous phone calls and appointments with my regular doctor had come to nothing. On the recommendation of a friend I phoned The Walcote Practice, had appointment later that day at 4 and by 4.30 lump was gone! The whole experience was, on my part, effortless. Having had complications in the past post operatively, I was particularly reassured by the aftercare info that I was given and the knowledge that I could contact Dr Hillier and get through to him directly. I have just had stitches removed (at a time really convenient for me). Dr Hillier’s manner is very reassuring and whole process is conducted in a calm, pleasant and professional manner. I couldn’t be happier with the experience and my lump free arm!”
R.K., Oct 2016 – Google Reviews
“Worth every single penny, every single month. Feeling like your doctor genuinely cares for the health of your family is worth so much more than the monthly fee.”
K., July 2016 – Google Reviews
“I have been delighted that The Walcote Practice has been on hand to assist me with my health during the past year. To have a GP Practice established virtually on our doorstep offering a service that used to be the norm many moons ago is wonderful, a great comfort and a joy – the moreso as I embark upon my 8th decade. I renew my Annual Healthplan with enthusiasm and gratitude.”
R.C., May 2016 – Thank You Letter
“A fantastic, professional, thorough and very personable service. Having previously used clinics in London, I can say that this was better, far more friendly and caring. Brilliant job.”
C.A., May 2016 – Google Reviews
“An amazing practice. Doctor Nic Hillier is a very kind, compassionate and knowledgeable professional delivering up to date practices with old school family service.”
G.S., May 2016 – Facebook Reviews
“We cannot thank you enough for your help, particularly when it was seemingly otherwise impossible to get the time and appointment I needed. I cannot tell you how much it meant when you sat in front of us and typed the letters of referral to consultants in order to get my condition diagnosed. It is very comforting to know that you are there for me/us. Once again thank you so much, I do not know how I would have managed without you.”
B.V., April 2016 – Thank You Letter
“I needed to see a doctor and wanted to avoid the hassle of going to my local GP. Doctor Hillier saw me on a Saturday within an hour of calling and gave me the treatment I needed. I can now focus on getting better quicker. Well worth the money and I will use the service again.”
M.O., Feb 2016 – Google Reviews
“After seeing my GP about a painful spot on my back and being told that it was fine and there was nothing to worry about I called The Walcote Practice for a second opinion. Dr. Nic said that he could remove it easily so I booked an appointment and he painlessly removed the troublesome skin lesion, which healed quickly and without visible scarring. His professionalism and manner put me at ease and he explained what would happen. I highly recommend the service I received and wouldn’t hesitate to visit again.”
T.S., Jan 2016 – Google Reviews
“The Walcote Practice is a very friendly, accessible and professional practice. We, as a family, all go to The Walcote Practice and Dr Hillier is a most kind and knowledgeable GP – he is so reassuring and takes such good care of us. He gives the ‘old fashion GP service’ – always there on the other side of the phone/email/practice (in person) answering all our questions. Thank you Dr Hillier and The Walcote Practice for your ongoing service.”
I.H., Dec 2015 – Google Reviews
“The first enjoyable doctor’s appointment I’ve ever experienced. From the moment you call The Walcote Practice you feel at ease. All staff are helpful and friendly. The surgery is clean and calm and Dr Hillier was wonderful, he took time to understand any issues and is incredibly thorough. I took my 3yr old for her Meningitis jab and she was so relaxed. He took time to ask further questions related to her health and didn’t just rush us in and out again. Going to the doctors is never fun, especially with a small child. The Walcote Practice changed my views here. Both myself and my daughter felt totally at ease but more importantly, we were pleased with the service and felt confident in the advice and information provided to us. It was a refreshing experience – I came away with confidence rather than doubt as I frequently do when it comes to visiting the doctor. I absolutely would recommend The Walcote Practice and its services to friends, family and anybody looking for a thorough and pleasant doctor who provides an efficient and welcoming service. I will be using it again.”
Mrs A Smith, Nov 2015
“Having been unable to get an NHS appointment for an urgent issue I called The Walcote Practice and was able to get a same-day 45 minute appointment to discuss my problems. Dr Nicholas Hillier was very attentive and immediately referred me to the specialist I needed to see. For the first time in my life it felt as though I was actually being heard within the healthcare system. I have since signed up my family for the annual plan and had the same excellent service with annual health-check ups. I’d highly recommend this surgery to anybody looking for healthcare in the Hampshire area.”
G.P., Nov 2015 – Google Reviews
“Went in for a rather uncomfortable procedure; ear syringing. Felt completely at ease in a nice, spacious and clean surgery. Hardly a ‘clinical’ feel to it at all which made the whole experience a lot more comfortable. Infinitely better than my local GP and seriously considering a yearly plan! Dr Hillier was excellent and very thorough.”
O., Nov 2015 – Google Reviews
“Visiting the doctors is never a great experience. But having been told an appointment was some time away via my NHS doctors surgery I called the Walcote Practice after a Google search and was seen within 2 hours. Dr Hillier is a model professional who helped me massively with advice and understanding of where I was and what to expect next. Moving forward I would recommend the Walcote practice to anyone, and will be continuing to work with them into the future.”
M.L., Nov 2015 – Google Reviews
“Dr Nicholas Hillier removed an unsightly wart. He saw me quickly and was friendly and efficient. The result was highly impressive.”
P.S.L., Nov 2015 – Google Reviews
“The treatment we received for our baby was fantastic. I chose The Walcote Practice for my baby daughter to have her Meningitis B vaccinations as they were launched on the NHS after her routine jabs. There are a limited number of places that offer these vaccinations in the area. I chose The Walcote Practice as the price they charged for these was cheaper than other places I had found, and also the location was good – right in the centre of Winchester. The price of the treatment was good value, the location is great. It was very quiet in the practice – not hectic like in your standard doctors surgery. It was very calm and a nice atmosphere, in a really lovely clean room. They also do Saturday appointments which is great. We were really happy that we chose The Walcote Practice, the service and treatment we received was fantastic. Have already recommended this place to friends and family.”
E., Nov 2015 – WhatClinic.com
“Excellent service and independent advice from a doctor who listened, understood and cared! Thank you so much.”
N.S., Nov 2015 – Facebook Reviews
“Phenomenal doctor! Great practice. I would highly recommend it.”
T.S., Oct 2015 – Facebook Reviews
“Phenomenal doctor! Great practice. I would highly recommend it.”
T.S., Oct 2015 – Facebook Reviews